Online Banking


Cybersecurity education is vital in today’s technology-driven world. We want to help you stay safe online with tips and resources you can use.


General Online Safety Tips and Resources



Top #CyberAware Tips:

Lock down your login:

Fortify your online accounts by enabling the strongest authentication tools available, such as biometrics, security keys or a unique one-time code through an app on your mobile device. Your usernames and passwords are not enough to protect key accounts like email, banking and social media. Read more.

Keep a clean machine:

Keep all software on internet-connected devices – including PCs, smartphones and tablets – up to date to reduce risk of infection from malware.

When in doubt, throw it out:

Cybercriminals often use links in email, social posts and texts to try to steal your personal information. Even if you know the source, if something looks suspicious, delete it.

Safer for me, more secure for all:

What you do online has the potential to affect everyone – at home, at work and around the world. Practicing good online habits benefits the global digital community.

Simple Steps to Online Safety

Staying safe and secure online is our shared responsibility. Here is easy-to-follow, actionable advice for everyone.

  • STOP: make sure security measures are in place.
  • THINK: about the consequences of your actions and behaviors online.
  • CONNECT: and enjoy the internet.

It is critical for anyone using the internet to continually learn about and consistently practice good cybersecurity habits. To better protect yourself, you should secure your home networks and mobile devices and take the time to learn how to use the internet more safely, securely and responsibly. View these tip sheets to address the top consumer cyber concerns, provide simple steps to protect against these concerns and teach you what to do if you fall victim to cybercrime.

Online Cybersecurity Tip Sheet For All Digital Citizens
Safe Online Shopping
Stay #CyberAware While On the Go – Safety Tips for Mobile Devices
What To Do If You Are A Victim Of Cybercrime
Tips for Passwords & Securing Your Accounts
Privacy Tips for Using Public Computers & Wireless Networks
Simple Cybersecurity Tips for Staying Safe Online During Tax Time

Cybersecurity in the Workplace

Privacy is Good for Business
Technology Checklist for Businesses
Cybersecurity for Small Business Fact Sheets

Learn more at CyberSecure My Business and the Federal Trade Commission's Cybersecurity for Small Business information page. 

Cybersecurity for Kids & Teens

Rethink Cyber Safety Rules and the "Tech Talk" With Your Teens
Tips for Parents on Raising Privacy-Savvy Kids 
Online Gaming Tips for Kids, Teens, & Tweens
NCSA's Parent Primer for Guiding Kids to Careers in Cybersecurity

Cybersecurity for Older Adults

Cyber Tips for Older Americans
Online Safety Tips for Older Adults

Website Security Notice

TrustTexas Bank understands that when it comes to your personal finances, conducting your banking in a safe, secure environment are essential. Whether you are visiting us in person or conducting a transaction at one of our ATMs, you can rest assured that TrustTexas Bank utilizes state-of-the-art technology to protect your interests. More importantly, we continuously evaluate new technologies and procedures to ensure that your protection continues without interruption. That commitment extends to our Online Banking, Mobile & Tablet Banking and Bill Pay services.

About Our Digital Banking Service

Banking via the internet is an established practice in today's society, and the systems available are designed and continuously tested to protect your interests. TrustTexas Bank brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features password-controlled system entry and multifactor authentication, a VeriSign-issued Digital ID for the bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.

Secure Access and Verifying User Authenticity
To begin a session with the bank's server the user must key in an Access ID and a password. Our system, the Online Banking System, uses a "3 strikes and you're out" lockout mechanism to deter users from repeated login attempts. After three unsuccessful login attempts, the system locks the user out and requires a phone call to the bank to verify the password before re-entry into the system. TrustTexas Bank also utilizes PassMark Security to provide multifactor authentication technology through their core processing vendor. Upon successful login, the Digital ID from VeriSign, the experts in digital identification certificates, authenticates the user's identity and establishes a secure session with that visitor.

Secure Data Transfer
Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall
Requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank. Using the above technologies, your Online banking transactions are secure.



PC-Related Threats:

  • Spyware is software installed on a computer without the user's knowledge, often through a virus or when a user downloads a free program. It is designed to let a hacker eavesdrop, collect personal or confidential information and perhaps track and record a user's activities. Some spyware can obtain such information as passwords or credit card numbers. It also often bombards computer users with unwanted ads.
  • Keystroke Logging is PC software that captures the user's keystrokes, usually unbeknownst to the user. These keystroke loggers wait patiently on the PC until you type in a password and ID that can be associated with a financial institution website at which time the information is sent from the PC to the criminal.
  • Malware is malicious software (Viruses and "Trojans") - latent malicious code or devices that secretly captures data on a consumer's personal computer which may intercept the user's request to visit a particular site and redirect the user to a site a pharmer has set up.
  • Ransomware Facts & Tips

Ways to Prevent Infection:

  • Install current versions of virus detection software, firewalls and spyware scanning tools (more than one is recommended). PC Magazine and PC World are excellent resources that explain software jargon in layman's terms and provide objective product reviews.
  • Regularly update these tools by downloading updated virus definitions. This is extremely important as new viruses can appear daily.
  • Run system virus scans regularly, but especially after extensive Internet surfing or usage.
  • Make sure your browser is up to date and security patches are applied. Most browsers have automatic updates, but it's still a good idea to visit the actual website even if you're not alerted to do so.
  • Be aware of the risks in using public computers, such as those in hotels, libraries or Internet cafes, to connect to online banking because of the uncertainty of what spyware may have been installed on the public equipment.

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