TrustTexas Bank, SSB
NOTICE REGARDING THE PRIVACY
OF YOUR FINANCIAL INFORMATION

INTRODUCTION

This Notice is intended to describe how we collect, maintain and disclose customer information, and how you can choose how information about you is used by us. This Notice may be amended from time to time in our discretion. If you have any question, comments or complaints about the privacy of information, please contact us at TrustTexas Bank, SSB, 121 East Courthouse Street, Cuero, Texas 77954 or by telephone at (361) 275-2345.

COLLECTING INFORMATION ABOUT YOU

We collect nonpublic personal information about you from the following sources:

1. Information we receive from you on applications, other forms and our website.
2. Information about your transactions with us, our affiliates, or others; and
3. Information we receive from a consumer reporting agency.

DISCLOSURE OF INFORMATION ABOUT YOU

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

CONFIDENTIALITY AND SECURITY

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Provisions Relating to Web Site Security

Additionally, the following provisions are applicable to you in your use of the Banks’ Internet Banking Services. They are:

1. When contacting us at our web site, please remember that it is accessible by the public; and there are no security guarantees, even though the Bank has made efforts to ensure a secure environment.
2. The web site has various security and monitoring procedures in place, including firewalls, to protect data and information processed through the web site.
3. Depending upon the transaction, you may be able to protect unauthorized access to your information by using a unique, personal identification number (PIN).
4. Information can only be accessed with your PIN. It is YOUR RESPONSIBILITY to keep your PIN confidential.
5. DO NOT disclose your PIN to anyone! (Your PIN acts the same as your signature.) Our employees and associates will never ask you for your PIN (except when initially entered or subsequently changed at the customer’s request) and cannot provide you with your PIN if your forget it.
6. NEVER write your PIN on something others may see.
7. Contact us immediately to change your PIN if you suspect someone has discovered it or has had access to it.

We maintain and grant access to information on our web site only according to our internal security policies. Information you submit to our web site, as well as information we send back to you while you are visiting our web site, is protected while passing through the Internet using encryption (when necessary). Encryption or cryptography is a method of converting information to an unintelligible code that is unreadable to anyone without the ability to decrypt it. You may update your personal information on-line through the submission of encrypted e-mail requests sent to our secure administration site. Notification is immediately sent to approved personnel alerting them to the receipt of your request.

Due to the secure nature of your confidential account information, the information is encrypted before it is transmitted through the Internet. We only allow confidential communication to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction cannot be completed because of the security risk.

Once received by us, all secure information is received by approved personnel. Auditing mechanisms have been put into place to further protect your information by identifying which employees have accessed, and in any way, modified, updated or added to, your personal information.

Your account information IS NOT permanently stored on our web server. The information only resides on our web server while you are viewing the information. It is permanently stored on our secured corporate computer systems. Our corporate network systems use proven security controls.

Messages you send to us by e-mail are subject to viewing, alteration, and copying by potentially anyone on the Internet. We encourage you to send confidential correspondence through either the Postal Service or by using the telephone to speak directly to our employees.

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