Policy:

IDENTITY VERIFICATION DISCLOSURE NOTICE: In order to prevent the use of the U.S. banking system in terrorist and other illegal activity, federal regulations require ALL financial institutions to OBTAIN, VERIFY, AND RECORD identification information (name, address, date of birth, identification (type and number) as approved: unexpired, government-issued identification evidencing nationality or residence and bearing a photograph and signature) from ALL persons opening new accounts or being added as signatories to existing accounts. If this required identification can not be produced and verified, the Bank must refuse to open the account and/or to close the account if it has been opened.

No financial institution can waive these requirements.

TrustTexas Bank apologizes for any inconvenience this may cause our customers; however, we are compelled, by federal law, to comply with all facets of the USA PATRIOT Act to assist in preventing illegal and/or fraudulent banking activities.

CONSUMER COMPLAINT PROCEDURES: TrustTexas Bank, SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against TrustTexas Bank, SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below: In Person or by U. S. Mail: 2601 North Lamar Boulevard, Suite 201, Austin, Texas 78705-4294, Telephone No.: (877) 276-5550, Fax No.: (512) 475-1360, E-Mail: smlinfo@sml.state.tx.us.